Reference

Terms and Conditions That Govern Your Account

These terms set out the rules between you and bonusph88 when you open and use your account — covering deposits through GCash, Maya, and InstaPay, gameplay access, withdrawals, and account conduct. Read them before you start; they apply the moment you complete registration.

Applies to all account holdersGCash, Maya, InstaPay coveredPhilippines eligibility rules includedAccount conduct standards set hereSubject to local law
bonusph88 Terms and Conditions That Govern Your Account
TERMS SUPPORT PATHS

How to Reach Us About These Terms

If a clause in these terms is unclear, or if you need to flag a concern about your account, our support team is the right first stop. You can reach us through live chat, by email, or via our in-app message centre — all routed to the same support team handling Philippine accounts. For payment disputes involving GCash, Maya, or InstaPay, include your transaction reference number when you write in so we can check the record on our end without back-and-forth.

Team online

Live Chat

Open the chat widget from any page in your account. It connects directly to the support team handling Philippines accounts and terms queries.

Email Support

Send your query with your account ID and, for payment issues, your GCash, Maya, or InstaPay transaction reference. We reply in the order received.

In-App Message Centre

Log in on mobile, go to your account settings, and tap the message icon. All terms-related threads are stored there so you can track responses easily.

HOW WE HANDLE THIS

Account Security and Policy Conduct at bonusph88

We keep your account data under standard encryption practices and do not share your personal details or e-wallet information with third parties outside of what is needed to process your GCash, Maya, or InstaPay transactions. Account activity is monitored for unusual patterns — not to flag every transaction, but to catch cases of unauthorised access early. If we detect something off, we may place a temporary hold and contact you through your registered email or phone number to verify.

Data Handling

Your registration details and linked e-wallet numbers are stored securely and used only for account operation and payment processing — never sold or shared commercially.

Account Security

OTP verification is required at login and for withdrawal requests. If your registered number changes, update it immediately through account settings before your next transaction.

Requesting Changes

To update account details — name, linked GCash or Maya number, email — submit a request via the in-app message centre with a valid ID for verification.

Policy Contact

For formal queries about how your data is handled under these terms, email our support team with your account ID. We will respond with the relevant policy detail.

Common Questions About These Terms

These are the questions we get most often from account holders in the Philippines about how our terms work in practice — covering payments, account access, eligibility, and what happens when terms change.

Yes. All deposits and withdrawals — whether through GCash, Maya, or InstaPay — are subject to these terms alongside the individual policies of those payment networks.

We may suspend or permanently close an account that violates these terms. Any pending withdrawal will be reviewed and may be held pending investigation before funds are released.

No. Account sharing is not permitted. Each account must belong to and be operated by the person who registered it, using their own verified e-wallet and identity details.

We will notify you by email to your registered address. Continued use of your account after the effective date of any update means you have accepted the revised terms.

Access depends on your location and whether local law permits participation. It is your responsibility to confirm that using this platform is lawful where you are based.

Send a request through the in-app message centre or by email, including your account ID and a valid ID document. Our team will process it according to the data-handling policy set out in these terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.